How is the price worked out?
Each dentist seat has a monthly price set by the plan, and a receptionist seat comes with every dentist at no extra cost. Multiply your plan’s price by your dentists: a clinic with three dentists on Essential pays 60,000 IQD a month. Prices are published here, and any offer we agree with a clinic is written on its invoice.
What is the difference between the three plans?
Essential: the Sennak staff app: patients, visits, invoices, prescriptions, inventory and reports, and it works offline. Premium: everything in Essential, plus WhatsApp appointment reminders and booking. Ultra: everything in Premium, plus the clinic website with online booking, the patient app and a prescription paper designed for the clinic. Plans start at 20,000 IQD per dentist a month. A feature your plan does not include shows in the app with how to upgrade, and none of your screens disappear.
How does storage work?
Storage is counted per dentist seat and pooled for the clinic: dentists and reception share it, so one dentist’s space never fills while a colleague’s sits empty. Each dentist seat brings 100 GB on Essential, 200 GB on Premium and 500 GB on Ultra. Enough for years of X-rays and clinical photos for a busy clinic. If the pool fills, new photo and file uploads pause and we contact you; the rest of the app keeps working. We never delete anything: everything already uploaded stays viewable and exportable.
What happens if I cancel?
Cancelling takes effect from the next billing month: the period you paid for runs as normal, then your clinic moves to the free plan. All your data stays visible, records from your paid period become read-only, and you can export a complete archive (records, images, chats) whenever you like. Nothing already written is lost, and you can subscribe again and carry on where you left off.
How do I pay, and what does yearly billing get me?
Card (Visa/Mastercard/Qi Card Mastercard) for monthly or yearly, or bank transfer/direct payment for yearly. Yearly billing gives you 2 months free (you pay 10 months for 12), and we migrate your data from paper or Excel for free with it. The invoice is official and clear.
What does the free plan include, and what happens at a limit?
5 new patient files a month; 5 invoices, 5 prints and 5 exports for the life of the free plan; The first visit only, for each patient; 1 dentist and 1 receptionist; 1 GB for images and files. The free plan has no end date and needs no card. At any limit your data and screens stay visible, and the app offers the plans to lift the limits.
Can I change my plan or the number of dentists?
Yes — between Essential, Premium and Ultra, and with any number of dentists. Upgrades, downgrades and seat changes take effect from the next billing month, and our team arranges the payment with you. Moving to a smaller plan deletes nothing: what was written stays, and only the features the new plan does not include stop.
Can I take my data with me?
Yes, on every paid plan and after you cancel: your clinic exports one complete archive (patient files, visits, images, chats, prescriptions) that can be fully imported again. On the free plan, for a clinic that never subscribed, each export counts towards its 5 exports. Your data is yours.
Do I get a refund if I cancel?
Monthly billing is not refundable: stop it whenever you like and it does not renew. On yearly billing we keep 20% of the amount paid (operations, set-up, refund handling and government levies); the rest is spread over 12 months, and you get back the share of the months that have not started. An approved refund is paid within 30 business days.
You subscribe inside the app; payment runs through a secure payment gateway.
Prices in IQD · Priced per dentist seat · A receptionist seat comes with every dentist